Privacy policy

Yeet! is a provider of EV charging infrastructure, like your local charging point or Yeet! charging station. Therefore, you may come into contact with Yeet! for example by charging your electric car at one of our Yeet! stations. What happens with your personal information in cases like this?

At Yeet! we value your privacy. We therefore comply with the General Data Protection Regulation (GDPR) and other privacy laws. In addition, we are happy to explain to you in this privacy policy which personal information we collect exactly, for which period of time and purposes. Finally, we find it important to safeguard your privacy to the best of our abilities, and will therefore store as little personal data as possible, ask for yourexplicit consent for processing your data wherever possible, take necessary safety precautions and respect your rights as much as we can.

This privacy policy was most recently updated on 22 March 2021.

Who is responsible for processing your personal data?

YEET! Power Systems B.V. (Ch. of Comm.73800554), hereinafter referred to as Yeet!, is responsible for the processing of your personal data according to the privacy law. In case of any questions regarding privacy or with reference to this privacy policy, you can contact us in the following ways.

By mail:
Attn Privacy Officer
YEET! Power Systems B.V.
Landdrostlaan 51
7327 GM Apeldoorn
The Netherlands

E-mail:
privacy@yeetpower.com

Telephone:
(+31) 055-7440150

Which personal data do we collect at Yeet!?

Yeet! collects data from you through the website, when you use one of our charging points of when you use one of our Yeet! passes. Below, please find a detailed list of what data Yeet! collects from you and when.

Account information
When you have set up an account with Yeet!, Yeet! will collect data about you depending on the type of account you use (business or private). Please check which type of account applies to you before consulting the available information.

Private user of a Yeet! account
As a private user of a Yeet! account, the following data about you are collected:

  • Your name
  • Your address (street, number, postcode, town, country
  • Your telephone number
  • Your Yeet! account information (email address and password)

These data are used by us to implement the agreement, to settle invoicing, to enable you to log onto your Yeet! account and for us to be able to meet our legal obligations.

Business user of a Yeet! account
As a business user of a Yeet! account, we collect data about you, as well as about the contact person of the company you work for:

Data about you as an employee:
  • Your personal data (name, address, phone number, account information; see private user of a Yeet! account)
  • The name and address of the company you work for

These data are needed to implement the agreement.

Data about you as contact person of the company:
  • Your personal data (name, phone number, account information)
  • The name and the address of the company for which you act as contact person

These data are used by us to settle the invoicing, to enable you to log onto your Yeet! Account, for us to be able to meet our legal obligations and to avoid sending you the newsletter unasked for.

Contact form
Contact form When you send in our contact form, contact us by phone or email, use our chat option, or contact us in any other way, you agree to our offer to get in touch (implementing the agreement). To this end we process the following personal data:

  • Your Name
  • Your email address
  • Your telephone number
  • Any other information you provide as a message to us (your question or request)

Newsletter
The first time you visit the Yeet! website, you have the option at the top of the page to register for the newsletter in the pop-up window. By granting us your permission we can keep you informed about the latest developments regarding Yeet! and about other information you might find interesting. To ensure you receive our newsletter, we store the following data about you:

  • Your account details
  • In case you don’t have an account with us, your name and email address

We store your details in order to send our newsletter, unless you indicate you no longer wish to receive the newsletter. In order to unsubscribe to our newsletter, please send an email to privacy@yeetpower.com or click on the link ’unsubscribe’ at the bottom of the newsletter.

What are your rights with respect to personal data?

When processing and (possibly) sharing parts of personal data, the person whose personal data are processed – i.e. you – has certain rights. The General Data Protection Regulation (GDPR) contains a number of rights we like to explain to you. In case you want to submit a request under one of these rights, please send an email to privacy@yeetpower.com

The right to transfer your data
When you no longer wish to use our services, you are obviously free to choose another provider of EV charging infrastructure and become a customer there. It is quite likely that this party will also register certain personal data of you. To facilitate this transfer, the privacy law has laid down the right to ‘data portability’

With data portability we mean that you can take your personal information with you to the other provider. To this end, you will receive your personal details by mail, upon which you can reuse them at the new provider. You can also request us to transfer your personal data directly to the other provider.

The right to have your data deleted
Next to your right to take your data with you when you become a customer elsewhere, you also have the right to have your data deleted when you stop being a customer with us. This is not possible during your time as our customer, as we are legally obliged (for example for tax registration purposes) to store certain necessary data. Data that are not necessary can, of course, be deleted upon your request at any moment.

The right to access your data
We are constantly talking about ‘your data’, but what information is this specifically? In order to get an answer, the privacy law describes the right to access your data.

The right to have your data rectified
In case the information we have about you is incomplete or incorrect, we do apologise and would be pleased to solve the matter. Please send us your request to supplement or rectify your personal data (the right to rectification).

The right to object
you have the right to object to the processing of your personal data for direct marketing purposes. This is the case if we at Yeet! send you advertising mail without your explicit permission. Subject to certain conditions we are allowed to do so, but you can always object to this.

The right to revoke your consent
If you have given Yeet your (explicit) consent to process your personal data, you can always request us to revoke this concent. If you do that, we are no longer allowed to process any personal data of you.

Right to restriction of processing
In some cases you can request us to restrict the processing of your personal data (temporarily or otherwise). Sound reasons to request a restriction of processing are, for example, if you challenge the correctness of the personal data or have submitted an objection to the processing of the personal data by Yeet!

Identification
Should you submit a request under one of the above rights, we may ask you to identify yourself. We request such proof of identification in order to ensure you are indeed the person the personal data in question belongs to.

Submitting a request and response time
In case you have a request under one of the above-mentioned rights, you can send an email to privacy@yeetpower.com. As a rule, we will comply with your request within four weeks, acknowledge the receipt of your request and send you a confirmation when your request has been processed.

The time to comply with requests can, however, be extended by two months for reasons related to specific privacy rights or the complexity of the request. If we extend the response time, we will naturally inform you about that in time.

Does Yeet! share your data with third parties?

Yeet! believes we shouldn’t share your data with third parties, unless we have no choice. Even then, we think we should only share as little as possible with these third parties. For this reason Yeet! only shares your data with third parties when it is allowed under the present legislation ánd necessary in our view. Your data can be shared with third parties, because:

  • We have hired them to process certain information;
  • It is necessary in order to implement the agreement between you and Yeet!;
  • You have given your consent;
  • We at Yeet! have a justified interest in sharing this data;
  • We are legally obliged to share this data.

The third parties that process personal data on the instructions of you or us, are:

  • IT suppliers and service providers
  • Cookie service providers
  • Payment service providers
  • Marketing companies
  • Satisfaction survey agencies
  • Contact centres
  • External consultants

The third parties that Yeet! might share data with, can be located outside the European Economic Area (EEA). As Yeet! we are familiar with the judgment of the Court of Justice of the European Union of 16 July 2020 with implications for the transfer of personal data. At the moment we are investigating the best way to overcome this. You can be assured that we feel very strongly about privacy at Yeet! and will do our utmost to find a fitting solution. As soon as we have come to a suitable solution, we will update you through this privacy statement.

What to do when you have a complaint about the processing of your personal data?

In case you have any comments or thoughts about the processing of your personal data, please contact us. When you are not satisfied with the way we handle your comments, you can also lodge a complaint with the Dutch Data Protection Authority (DPA). This is the non-departmental public body that has been statutorily established in the Netherlands as the supervising authority for the processing of personal data.

How long does Yeet! store your data?

All retention periods of data we store will come to an end, sooner or later. For Yeet! this is only natural and part of your privacy. To ensure we can service you to the best of our abilities, we can comply with our legal obligations, but most of all, we can safeguard your privacy as well as we can, we apply the following retention periods:

  • Yeet! accounts that haven’t been used for 7 years are deleted. The information you provided to us when setting up that account, will be deleted simultaneously.
  • Data about payments by you as a customer is also retained for 7 years, since the tax authorities oblige us to do so. After these 7 years, the data is anonymised and only used for internal statistic and reporting purposes.
  • The contact details you have provided while filling in the contact form will only be retained for the duration of the contact and our reply to your request or question, up to a maximum period of 1 year after we have been in contact with you.
  • Other data is not retained any longer than necessary, since we greatly value your privacy and want to safeguard it as well as we can.

How does Yeet! protect my personal data?

Storing personal data involves security, something we think is logical at Yeet! We therefore make sure that your data is secured at Yeet! in the best possible way by taking appropriate technical and organisational measures. In that way we prevent loss, or any form of unauthorised processing, like unauthorised access, infringement, modification or provision of personal data.

Cookies

On the website of Yeet! we use various kinds of cookies, for example to optimise the functioning of the website, to analyse the use of the website and give you a personalised user experience. For more information about how we use cookies, please refer to our cookie policy.

Changes to the privacy and/or cookie policy

Yeet! reserves the right to make changes to the privacy and/or cookie policy. You are requested to regularly check the privacy and cookie statement to keep informed about any possible changes.